We hire Pinwheel every time we need a unique concept that will have a big impact. They’re creative, thoughtful and always mindful of our business objectives. I have worked with them for years, and will continue to for years to come.
Pinwheel brightens up every project every single time—an article, series of emails, and even what would otherwise be a boring overlooked service email. When I work with Pinwheel, I get giddy when I see the results—they bring the level of writing and messaging to a place that I would never have imagined on my own, it’s copywriting magic.
Pinwheel rolled up their sleeves and became a part of our extended team. That made it efficient for us to press projects forward at a pace we were accustomed to. From marketing strategy, copywriting, design, etc, Pinwheel either has experts in-house or they find them for us. And they do top-notch work with timelines that are cognizant of the fast-paced digital marketing world we live in.
Pinwheel delivers great quality. Perfect tone, voice, and style for our various audiences. They always turn things around quickly and can jump on last-minute requests. They have a FANTASTIC can-do attitude and are very open to feedback.
Pinweheel's empathy and collaborative approach helped us uncover our brand's real purpose, mission, and vision. The results of which help spur the improvement of our content strategy and advertising.
I’ve worked with Pinwheel as a copywriting contractor for about 18 months and it has been a joy. Projects are varied and well-managed, communication is open and proactive, and payments are timely. Todd is every copywriter’s dream editor, offering thoughtful feedback to improve the writing, but never for the sake of it. Contractors are encouraged to collaborate on briefs and engage with clients so the end products are as high-quality as possible. As a contractor who usually works independently, one of the things I’ve enjoyed most is feeling part of a team – even though I’m on the other side of the world! I’m excited to see the agency grow. I can vouch for them unreservedly.
Our content marketing team’s output has skyrocketed with our partnership with Pinwheel—and has resulted in growth in traffic, domain authority and our team’s revenue contribution.
Pinwheel consistently delivers high-quality content that impresses our partners and impacts our audiences. Thank you, Pinwheel, for producing strong creative on time and on budget.
The Pinwheel team constantly goes above and beyond to make sure all of our needs are met from sourcing new expert writers to bringing fresh ideas to the table.
Pinwheel was a true strategic partner. They dug into qualitative and quantitative customer insights to help us build a more cohesive communications platform. We partnered with them for larger work such as our Brand Voice guide that incorporated POVs and requirements from many stakeholders, small projects such as SMS lifecycle journeys, and leaned on them to provide an ecommerce expert when we needed to spin up the Amazon Registry program. I appreciate Pinwheel's flexibility to work with us to find writers whose voices worked best with our brand and to help us run iterative qualitative research where we were writing new positioning statements to go into testing in very rapid cycles. Pinwheel knows how to adapt to a brand's needs and help them grow.
As a small team, we often need to extend our resources out to agency partners when our bandwidth gets overwhelmed. Nine out of ten times we turn to Pinwheel because they are easy to work with and never compromise quality work with shortcuts.
I love that Pinwheel only hires expert talent—the work quality is unparalleled.
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